New Delhi, Cyber Fraud. Cybercrime cases are increasing in the country, in such a situation, many companies keep on alerting them from time to time for the safety of their customers. Recently, the country’s Khayas telecommunications company Airtel has also issued an alert alerting its customers. The CEO of Airtel India (India, South Asia) Gopal Vittal has warned over 32 crore customers of the company that in cases of cyber frauds, customers are asked to install apps in the phone, this application will install all the accounts in users’ devices. Can be tracked. Along with this, the CEO of the company Gopal Vittal has also alerted the customers of the company about the fraud happening on online payments. He said that subscribers have access to one-time password (OTP) and UPI information for making payments in online frauds.
Increase in online transactions, but also increase in fraud
Gopal Vittal wrote a letter to Airtel subscribers saying that online transactions have increased rapidly between the second wave of epidemic and lockdown in many parts of the country. Also, there has been a rapid increase in cyber frauds. This is the second time Airtel CEO has advised the company’s customers to be cautious.
He has said that everyone is digitally connected between the epidemic, so people should not be caught in the trap of cyber frauds. Users should be alert about their online account at all times and OTP should never be shared with anyone.
Getting fraud in 2 ways online
– Counterfeiters call themselves or SMS to subscribers stating that they are employees of Airtel, stating that the user’s No Your Customer (KYC) is not complete. Customers are asked to install the Airtel Quick Support app from the Google Play Store. While there is no such app from Airtel. When the customer installs the app, it is redirected to the TeamViewer Quick Support app, with the help of this app, fraudsters hack the user’s device and blow money out of the account.
– In other ways, online fraudsters make phone calls with the promise of giving highly-discounted VIP numbers. For such numbers he requests advance payment in the form of token or booking amount. After receiving the funds, Jalsal closes all his contacts with the person. Airtel does not sell VIP numbers on phones. Also, users are never asked to download any third-party apps. In such a situation, the customers of the company should always avoid fraud in this way.